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What can I do to resolve conflicts in the team?



Q - There are some issues between some of my staff. What can I do to minimise and resolve conflict in the workplace?

A - Handling such issues with employees can be difficult. Be sure that all those in management positions are trained and able to deal with such problems. Discuss any issues with members of staff, allowing them to express their concerns. Make sure you listen carefully to what the problems are, your staff need to know they can talk to you and you will listen and help them to solve their problems.